SAAQclic: How to Book or Cancel Your Driving Test
To take your road test, you first need an appointment, and that is done in SAAQclic. Here is what the SAAQ states, what to prepare before you log in and where to find help if the portal gives you trouble.
By AlloPermis, an SAAQ-recognized driving school · Updated
SAAQclic at a glance
- What is it? The SAAQ's online services portal. You book, cancel or reschedule your driving test there.
- You need an account. Access goes through an account with the Government Authentication Service.
- Cancel in time. At least 48 hours in advance, otherwise cancellation fees apply.
- The phone works too. 1 800 361-7620, option 2, then option 2.
- Help exists. The SAAQ offers in-person SAAQclic assistance, by appointment.
Source: SAAQ, information checked on October 8, 2026. Rules and services may change.
Before you book: what to prepare
A few minutes of preparation keep you from getting stuck halfway through booking. Tick items as you go (your ticks stay on this device), or print the list.
My checklist for booking in SAAQclic · AlloPermis
Done: 0 / 0
Book, cancel or reschedule your test
Book
The SAAQ states that to book an appointment, you must log in to SAAQclic. Driving tests, theory and road, are offered by appointment only.
You choose the service centre where you will take the test. Also check that your vehicle will be available that day.
Cancel or reschedule
If you can't make it, cancel or reschedule your appointment online in SAAQclic, at least 48 hours in advance. Otherwise, cancellation fees apply.
Book by phone
The SAAQ states you can also call toll-free at 1 800 361-7620, choose option 2 (make or change an appointment), then option 2 again (driving test).
Not comfortable with SAAQclic? Three ways to get help
1. The portal's help
The SAAQclic login page has a “Besoin d'aide?” (Need help?) link. It is the first thing to try for any question about how the portal works.
2. The SAAQ's SAAQclic assistance
On the SAAQ's appointment page, choose the “Accompagnement SAAQclic” service category, then your postal code or city, to find a service centre.
3. The SAAQ phone line
1 800 361-7620, option 2, then option 2 for a driving test.
Appointment booked? Prepare for what's next.
Read our road test guide to know what to bring and what the examiner watches. Need practice or a car for test day? AlloPermis supports you. Our courses are taught in French, and we can guide you in English to register.
Frequently asked questions about SAAQclic and booking the test
What is SAAQclic?
SAAQclic is the online services portal of the Société de l'assurance automobile du Québec (SAAQ). It is where you book a driving test and where you can cancel or reschedule it.
How do I book my road test?
The SAAQ states that to book an appointment, you must log in to SAAQclic. Theory and road tests are offered by appointment only.
Can I book by phone?
Yes. The SAAQ states you can call toll-free at 1 800 361-7620, choose option 2 (make or change an appointment), then option 2 again (driving test).
How do I cancel or reschedule my test?
Online, in SAAQclic, at least 48 hours in advance. Otherwise, cancellation fees apply.
What account do I need to use SAAQclic?
The SAAQ states that access to SAAQclic services goes through an account with the Government Authentication Service. You will need an email address and a password.
I'm not comfortable with the portal. Where can I find help?
The portal has a “Besoin d'aide?” (Need help?) link. The SAAQ also offers SAAQclic assistance: on its appointment page, choose the “Accompagnement SAAQclic” service category to find a service centre near you.
Can AlloPermis book my test for me?
No. Booking is done with your own SAAQclic account, with the SAAQ. AlloPermis can, however, prepare you for the test, rent you a vehicle for test day and answer your questions about what comes next.
Do I pay for the test when I book?
The SAAQ does not say, on its public pages, whether payment is made at booking. It states that you must pay the required amount when you arrive at the service centre on test day (cash, debit, pre-authorized debit or cheque; no credit card).
Official sources (in French, checked on October 8, 2026):
- SAAQ: getting a car licence (class 5), road test section
- SAAQ: book an appointment (SAAQclic assistance category)
- Québec government: SAAQ news release on SAAQclic account-creation help (August 31, 2026)
- SAAQclic: login
This guide is written by AlloPermis from information published by the SAAQ. It does not replace the official instructions. Rules, services and phone numbers may change.
